Sending Bulletins and Announcements

The Communications feature lets you send bulletins and announcements to your members, with optional audience targeting and email delivery.

Creating a Bulletin

1. Navigate to Communications in the sidebar.
2. Click Create Bulletin.
3. Fill in:
4. Title — The headline of your announcement
5. Content — The body of the message (supports rich HTML formatting)
6. Set the Audience:
7. All — Send to everyone
8. Members Only — Send only to members (not customers)
9. Customers Only — Send only to customers
10. Custom Filter — Use custom field filters to target specific groups (e.g., all members where "Team" = "A Team")
11. Choose whether to Send via Email — If checked, each targeted member will receive the bulletin as an email in addition to seeing it in the app.
12. (Optional) Enable Applies to Future Members — New members who match the audience criteria will automatically see this bulletin too.
13. Click Send.

Viewing Delivery Stats

On the Communications list page, each bulletin shows: - Delivery Count — How many members received it - Read Count — How many have opened/read it - Read Rate — Percentage of delivered bulletins that have been read

Click into a bulletin to see the full content and delivery details.

How Members See Bulletins

Members see bulletins in two places: 1. In the App — If they have portal access, bulletins appear in their Communications tab. 2. Via Email — If you chose to send via email, they receive it in their inbox.

An unread count badge appears in the sidebar next to Communications when there are unread bulletins.